STR BoardSTR Board

Privacy Policy

Last updated: February 2026

1. Introduction

Strboard Mortgage ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.strboardmtg.com (the "Site") or use our services.

2. We Do Not Sell Your Data

WE DO NOT SELL YOUR DATA TO ANY THIRD-PARTY COMPANIES. Your personal information is collected solely for the purpose of providing you with mortgage lending, credit repair, and related services. We will never sell, rent, or trade your personal data to third parties for marketing or any other purpose.

3. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, Social Security Number (for loan applications), date of birth, employment information, and financial information such as income, assets, and debts.
  • Credit Information: With your consent, we may pull your credit reports from one or more credit bureaus to evaluate your loan application or provide credit repair services.
  • Usage Data: Information about how you interact with our Site, including IP address, browser type, pages visited, and referring URLs.
  • Cookies and Tracking: We may use cookies and similar technologies to improve your experience and analyze Site usage.

4. How We Use Your Information

We use the information we collect to:

  • Process and evaluate your mortgage loan application
  • Provide credit repair and financial advisory services
  • Communicate with you about your application, account, or inquiry
  • Send transactional or follow-up SMS/text messages if you have opted in
  • Comply with legal and regulatory requirements
  • Improve our Site and services
  • Prevent fraud and protect the security of our systems

5. Information Sharing

We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our business (e.g. loan processing, credit bureaus, document management) — only to the extent necessary to perform their services.
  • Legal Requirements: When required by law, regulation, subpoena, court order, or other legal process.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
  • With Your Consent: When you have given us explicit permission to share your information.

We reiterate: we do not sell your personal data to any third-party companies under any circumstances.

6. SMS / Text Message Policy

If you opt in to receive SMS/text messages through our application form, you consent to receive transactional and follow-up messages from Str Board Mortgage at the phone number provided. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or reply HELP for assistance. Consent to receive text messages is not a condition of purchase or service.

7. Data Security

We implement industry-standard administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will securely delete or anonymize it.

9. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Opt out of SMS/text messages by replying STOP

To exercise any of these rights, please contact us using the information below.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. As stated above, we do not sell your personal information.

11. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will take steps to delete that information promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after changes are posted constitutes your acceptance of the revised policy.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: